As soon as your order leaves our warehouse, you will receive an email from Global-E confirming the shipment of your package with a tracking link to follow the delivery.
If you are not present at the time of delivery, several options will be offered by our carriers.
This tracking is also possible from your customer account : Commandes – Picture – Compte
If your package is indicated as delivered and you have not yet received it, we advise you to check your mailbox. If you are not present at the time of delivery, the carrier should have left a delivery notice.
If you have any questions or remarks about our return process, please contact us at online@picture-organic-clothing.com